Terms And Conditions

Welcome to OrnaLuxe! By accessing and using our website, you agree to abide by the following Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. General Terms
These Terms and Conditions govern your use of our website, including browsing, purchasing products, and engaging with our content. We reserve the right to modify these terms at any time, and continued use of our website constitutes acceptance of any changes. It is your responsibility to review these terms periodically for updates. Any modifications will be effective immediately upon posting. If you disagree with any changes, you should discontinue using our website. Your continued access signifies your agreement to comply with the latest terms.

2. User Responsibilities
You agree to provide accurate and complete information when making a purchase or registering on our website. Any misuse, unauthorized access, or fraudulent activity is strictly prohibited and may lead to legal action. Providing false information or attempting to manipulate transactions may result in account suspension or order cancellation. We reserve the right to refuse service, terminate accounts, or restrict access if any suspicious activity is detected. Compliance with these terms ensures a safe and reliable shopping experience for all our customers.

3. Product Information and Pricing
We strive to provide accurate descriptions and images of our jewelry. However, slight variations in color, size, or design may occur. Prices are subject to change without prior notice, and we reserve the right to modify or discontinue any product at our discretion. Product availability is not guaranteed, and certain items may sell out quickly. In the event of a pricing or inventory error, we reserve the right to cancel orders or offer alternative solutions. We appreciate your understanding and commitment to a seamless shopping experience.

4. Payment and Security
All transactions are securely processed through encrypted connections. We accept various payment methods, and you agree to provide valid payment information. OrnaLuxe is not responsible for any third-party payment gateway issues. In case of payment failures, delays, or unauthorized transactions, please contact your payment provider directly. We do not store sensitive payment details, ensuring maximum security for our customers. Any fraudulent activity or unauthorized use of payment methods may result in order cancellation and legal action. Your trust and security are our top priorities.

5. Shipping and Returns
Orders are processed and shipped within the specified timeframe. Return requests must be made in accordance with our return policy. Damaged or defective items must be reported immediately upon receipt. Shipping times may vary based on location, availability, and unforeseen delays. We strive to ensure timely deliveries but are not responsible for delays caused by external factors such as customs or courier issues. Returns and exchanges are subject to verification, and items must be unused and in original packaging. Customer satisfaction remains our top priority.

By using our website, you agree to these Terms and Conditions. If you have any questions or concerns, please contact our support team.